Category: advice (Page 2 of 3)

Lessons Learned from Proposal Writing

The first few pages of a Request for Proposal from the General Services Administration. It’s a lot of words.

It’s been eight years since I got my first job as a Proposal Writer. Like most people in my profession, before being hired as one I didn’t even know what it was. I was just looking for something writing-based to get paid for at that point in my life, but I didn’t expect it to change my personal style so drastically.

I’ve learned a lot from proposal writing, which is a form of marketing. Essentially, when the customer (in my case, the federal government) has a need for some service (in my case, software development, among other things), I lead a team that writes a sales pitch to them explaining why my company is the best company to do the work, how we’ll do it, and where we’ve done it before. Then, they compare what my team has written with what other companies have written and award the work based on who they think can do the best job at the lowest price.

It’s straightforward work, but within that straightforwardness is a lot of writerly nuance, good and bad.

THE GOOD

Outlining: When I was younger I was one of those writers that had to “feel inspired” in order to write. I liked to allow whatever I was writing to guide me. Proposal writing is structured and process-oriented in order to increase efficiency and, in doing so, save time, effort, and money. So, when I got my first job as a proposal writer there was a steep learning curve to meeting my employer’s expectations. One of the many reasons I was fired from my first proposal job was because I refused to outline. Over time, my experience proved to me that outlining does help keep things on track. I can’t write anything long-form without one, now. I need to know where I’m going to even put pen to paper.

Conciseness: If proposal writing has drilled one thing into me, it’s that brevity is king. With few exceptions, proposals are given strict page limits. I often find myself in a position where the government will give us 30 requirements to describe our approach to in ten pages, with very clear instructions that state anything over ten pages will not be evaluated. While writing or editing it’s literally life or death for our document if I don’t carefully consider every word and how it’s pushing forward our narrative.

Clarity: Depending on the size of the procurement, proposal evaluators are faced with reading thousands of pages of highly technical writing in order to make a determination on which company has the best solution to their problem. If there are any aspects of a proposal that are confusing, it’s unlikely the government will take the time to ask for clarification–they’ll just move on. Being as straightforward as possible, laying out the steps to a solution in clear terms, and making it as easy on the reader as you can to understand your point is imperative to being evaluated not only well, but fairly.

Active Voice: At my second proposal writing job, the owner of the company (which was pretty small) would consistently berate me for gerunds. He was right. Even today, I have to be cognizant of slipping into passive voice, which is easy to do when writing fiction as most fiction is being told by a narrator who is reflecting on events. Forcing myself to always write with active voice has changed the way I approach sentence structure and word choice.

Meeting Expectation: Proposals are simple in the sense that you are given a document with specific requirements that you must answer in full, otherwise the millions of dollars on the line go to someone that’s not you. Like the 70/30 theory, you have to meet the government’s expectations to give yourself a fighting chance. The second you veer off from the government’s requirements without providing a solid reason you’re sunk.

THE BAD

Conciseness: There is a thing as being too short. In proposals, I need to account for every word (one trick to staying within page count is to rewrite paragraphs that have hanging lines of less than half the width of the page so that every paragraph maximizes its space), whereas in fiction sometimes allowing the story to breath makes it more impactful. Author Chuck Wendig (he of the STAR WARS: AFTERMATH series and, most recently, WANDERERS) writes about this in terms of food. In that blog post he writes that story recipes should be 1/3 salt, 1/3 sugar, and 1/3 fat to be most delicious. I’ve had to relearn this coming from years of proposal writing. Allowing the characters to bullshit for a while helps the reader connect with them, explaining their backstory adds context to their decisions and personalities, etc. In proposals, the instinct is to get rid of anything that resembles extraneous information.

Repetitiveness: Because of page counts and requirements, proposals can’t be repetitive. Often, if you’re retracing steps you just point to the original tracks and say, “Go there to learn more about X.” In fiction, though, it helps to be repetitive. It reminds the reader of things. It shows what’s important to your characters and story. In fiction, repetitiveness illuminates things.

Pulling Lessons from Everywhere

One of the weird things my brain does is draw connections between everything I do. As I just spent a bunch of words describing, my experiences in professional life have influenced how I approach my writing life, for good and for ill. Even if your job doesn’t have anything to do with writing, I believe there are similar lessons everywhere. Maybe how you stay organized at your day job can inform how you organize your writing. Or the discipline you need to be successful at work can apply to every area of life. My point is that it’s helpful to think about as a way to find your own comfort zone and develop your own style.

70/30

In 2016-2017 I was briefly “hip-pocketed” by a manager. He had found a screenplay of mine on the Blacklist 3.0 site and reached out to me to see what else I had. While our relationship ultimately didn’t pan out (more because of me than him), I learned a lot over the year of our talking and through the advice he gave me.

Throughout most of my conversations with this manager he really stressed playing to audience expectation. He discussed this idea of a story being 70% conventional and 30% unique. This is especially true for genre fiction, where a reader comes into it with expectations of certain tropes. Fantasy will have magic systems, space opera spaceships and distant worlds. If those expectations go unfulfilled, the reader is likely to be disappointed.

To be clear, this isn’t a “rule.” He never intimated it was one and I’d never treat it as such. It’s more of a guideline to what a reader, agent, or publisher looks for in deciding if a story is marketable. The question at the heart of this advice is, “Will the story be recognizable enough to fans of the genre you’re writing in to sell it successfully?”

It was broken down for me in this way: Successful writing is, more often than not, convention plus. That plus could be several things that add a spin to the convention. Unique set pieces, a high concept hook, quirky characters, or an unexpected backstory. You can point to several successful movies that put their spin right into the logline.

Hook: The story of Peter Pan if he finally grew up.
Snow White and the Huntsman: The story of Snow White if she learned to become a warrior.

I recognize that there may be better movies to point to, but these are simple examples. Television also thrives on this type of formula. How many shows premiere every year are Cop procedural plus? LUCIFER is a cop procedural where one of the cops is Satan. SLEEPY HOLLOW was a cop procedural where the cops are fighting against creatures of lore. And so on and so forth…

Here’s why I, personally, find the 70/30 concept to be an effective one: It allows your audience to gain easy entry into your story while leaving room for innovation that will surprise and intrigue them. I often wonder what draws people into stories and how much information they need in order to feel comfortable enough within a story to suspend their disbelief and go along for the ride. Adhering to the trappings of genre and looking for spots to flip cliche or add new ideas is an efficient way to do that.

Drew Goddard’s and Joss Whedon’s CABIN IN THE WOODS is a good example of this, if a bit extreme. The set-up is as fairly classic teen horror movie, Aside from a few seeds planted early on to introduce the audience to the controllers and make the world more palatable later on, the introduction of each of the characters and their journey to the cabin is essentially the same as the first act of any horror movie. The audience sits back, comfortable that they understand the characters and story–they’re totally invested in the story. In this movie, Goddard and Whedon use those expectations against the audience to surprise them, twist convention, and flip cliche all within a world that was established through the effective use of structure and convention.

By the end of the movie it really feels like anything can happen.

I know, I know. This sounds like a lot of rules when, as writers, we all want to run naked (or “nekkid,” if you prefer) through the fields of imagination. While I think it’s great to wander and create with no restriction I find playing within a box fun. I see it as a challenge Rules force me to think harder about what it is I need to do in order to tell the story I want to tell. Learning how to use them to my own advantage is part of the fun of developing as a writer. Hopefully, it will pay off.

Building a Website: Images

Did I choose the “Hemingway” template because he was one of my favorite authors in college? I didn’t not do that.

A website with only words is a boring one. I wanted my website to read professional, be engaging, and have a certain aesthetic that wouldn’t turn people off. Therefore and hitherto, I knew I needed to include images with everything I wrote.

Unlike words, I can’t conjure images out of the deepest, darkest recesses of my brain. Otherwise this website would be wall-to-wall pictures of me and Ryan Gosling kicking back and hanging out. Maybe playing Wii. I don’t know. Imagination is a powerful thing.

(Un)Luckily for you, I can’t spontaneously make images such as those appear. I need to either find them somewhere, or go through the trouble of creating them myself. I have a hunch you’re in the same situation.

The easy answer, especially for a blog that’ll be lucky to get 100 total readers over its lifetime, is to just do a Google image search for the things I want, right-click, point to “save image as,” and go on my merry way. This is, that’s morally dubious and definitely illegal. As a struggling artist, I recognize that most artwork, photographs, or other media I might find from Google (or DuckDuckGo as is my case) would be stealing from another artist. I’m not about that life. Still, I’m not exactly in a position to be paying lots of money for a few images, either.

This left me (and maybe you) with two main options: 1) Generate images myself and 2) find free but legal images.

As you peruse this site (please peruse this site he says in his best Jeb Bush impersonation, which really isn’t very good) you’ll find a combination of both options. For example, all of the photos on the main pages of the site were taken by me or someone close to me (mostly my wife). All cat photos are taken by me, obvs. Where my imagination and skill set doesn’t limit me, images for the vignettes are also created by me. Like this one.

I don’t have any Photoshop or Illustrator skills. What I do have is a decent camera on my phone and some background with lighting from my time as a gaffer back in Buffalo (not a joke). For the photo linked to above, I used a simple three-point lighting scheme with a desk lamp and two candles. The desk lamp was too bright, so I bounced it off the white walls of our apartment. One candle was used to provide soft foreground lighting and the other was to add depth to the frame in the background. Voila, a halfway-decent photo I wasn’t embarrassed to put up as the front for a vignette.

Some stories don’t lend them easily to things I can do with my limited resources and skills. When I run into that issue, there are free resources on the web that you can pull images from. Places like the Creative Commons and Wikimedia Commons.

The important thing to remember with these places is proper attribution. Creative Commons makes it really easy to attribute work because they provide HTML that you can input into your website that does the work for you. Wikimedia is a bit tougher, but the extra legwork is important if you’re going to be borrowing from elsewhere. You don’t want to be that person.

“But Craig,” you say, stroking your chin as your brain slides in the last puzzle piece of your brilliant upcoming question. “Not all images are photos. Some are graphical elements. Surely you have some solution that doesn’t require Photoshop or Illustrator or an equivalent tool?”

It’s true. All of it. And I do have a solution.

Enter: Canva. Canva is a free website (with tiered services for those that can pay) that provides a ton of graphical templates to produce Facebook banners, business cards, tab icons, pretty much anything you might digitally need. It’s not the most powerful graphics generator in the world, but it’s easy and–again–it’s free to use on their basic level. Don’t be greedy.

This has been my approach to entertaining the masses with jaw-dropping images that complement my brain-exploding words. If you’ve got other recommendations or tactics, let the world know in the comments.

Building a Website: Generating and Scheduling Content

No, you’re not crazy. This is no longer my front page.

You’ve planned out what you want your site to be, you’ve found a good host, and you’ve chosen the platform on which to build. I can’t (won’t) provide a good tutorial on the actual act of building a site, so I’ll just say that I found WordPress to be pretty intuitive. After some trial and error I was able to build my site within maybe six or seven hours spread out over a few days. If you watch tutorials or do any type of book-learnin’ about WordPress beforehand, you can probably easily cut that time in half. It’s really not hard. I’m just an idiot.

Anyway, none of the above is the hard part. No, the hard part is actually generating content. If you’re like me you have a plan (see this post) for the types of things you maybe want to write about. So where do ideas come from?

Ideas aren’t really an issue for me. I initially wanted to prepare a year’s worth of vignettes, thinking I had enough written of sufficient quality that it’d be easy and I could place most of my focus on maintaining the blog, leisurely writing new stories for next year, and working on long-form fiction. But here’s the funny thing about looking back at work you’ve written over a period of years: You probably won’t like a lot of it. Taking stock of what I have made me realize pretty quickly that I’d have to generate new stories. And that made me realize I’d need a system to track these ideas, when they were to be published, and what state of creation they were in. Enter: Spreadsheets.

My favorite thing is data entry cells. Especially if linked to a formatting option. That’s how you know I’m sophisticated.

Thinking in this way gives me a clear path forward, but also allows me to tailor content for certain times of year, move things around based on what interests me in the moment, and generally just keep track of all my ideas and how they fit into the larger narrative of this site. While the vignettes are important, blog posts are the main thrust of this site. Of course, that also required a spreadsheet.

I’m sorry that I’m this way. I really can’t help it. Please forgive me.

Before going live with the website, I had about eight months of vignettes brainstormed or written and four months of blog post ideas. I like this because it gives me options and keeps me on track to schedule consistent content.

Let’s pause there and just let that word clang around in our heads. Content. Con. Tent.

Content is king on the interwebs. I learned that when I ran my first blog a few years ago. If you post enough, about a wide enough array of topics, eventually you’ll build an audience. Maybe not a large one, but a supportive one. And that’s the goal here. To allow people to find this place and then entice them to stick around a while. Maybe say hello.

Ideas are one thing, but as us authors (aspiring or not) know, the act of writing is a different beast than just generating ideas. With my day job, I know that I need to schedule posts far ahead of time because my time can ebb and flow drastically week-to-week. For example, I’m writing this post after working 10-12 hour days for six of the past eight days, including the weekend and a holiday. When this happens, my backlog of scheduled posts goes up quick and I find myself in a spot where I need to write lots of new content quickly, lest I miss my own deadlines.

In short, maintaining a website with consistent content requires a lot of foresight, depending on your personal comfort and individual situation. Recognize this and tailor your efforts and strategy to that.

Building a Website: Domain and Platform

Enjoy the look into my bookmarks.

Once I had a sense of what a website, like, even is, I needed a place to host it and a way to build it without having any technical skills. This is also the step where money becomes involved, which made my decision on where to host and on what platform to build that much more important.

Choosing a Host

There are lots of places to host a domain out there. An overwhelming amount, to be honest. There are the big ones, like GoDaddy and BlueHost, and in my research most hosts cost similar amounts (at least for the first few years and depending on what sort of hosting you want to go for–more on that in a bit), so cost became less of a consideration. There were plenty of other distinguishing factors between hosts, though, including, in no particular order:

  • WordPress Compatibility – I knew that I was going to use WordPress (more on that in the next section), so I wanted to find a hosting provider that made doing so as easy as possible. This meant things like one-click install, constant server uptime, and automatic updates. Again, I am a technical idiot.
  • Plans – I knew I would only need a simple hosting plan. I don’t need anything fancy like… I don’t even know. I can’t emphasize enough how non-technical I am. It was also a plus to find a plan that included a domain name.
  • Technology – Obviously, you want your IT to keep with the times. A host that has a plan to stay modernized is a plus. I’ll also include storage space in this. While I’m not planning on uploading videos or anything that eats up too much filespace (at least not at the moment), I didn’t want to run the risk of running out of space and needing to pay for more. So, included server space was a consideration. If you research hosts you’ll also find that technology dictates the speed your site loads. I found most to be so close as to be negligible, but it may be more important to you than it was to me.
  • Customer Service – This is a big one. Something will go wrong with your site. This site, for example, locked me out recently. I was trying to edit a years old blog post I had ported over from Blogspot, got a JSON error, tried to refresh the window, and suddenly could no longer access WordPress to edit anything. If I tried to go to my website directly, I got an error page. I ended up submitting a trouble ticket through my host (GreenGeeks) and they fixed the issue within a half hour. I was impressed.
  • Price – Obvs. For a first website most hosts will have deals or promotions you can use, and I didn’t find a lot of difference between the lowest tier pricing between them (usually somewhere between $2-$4 per month to start).
  • Sustainability – It’s not something people think about very often, but web hosting takes up a lot of energy. Not only do servers need power to, ya know, run, but host providers also use a lot of energy to cool the servers. Finding a sustainable host became important to me the more I learned about it. Unfortunately, there aren’t many out there.

In the end, with many of the differences between hosts being minimal, the sustainability aspect became the difference-maker. That’s why I chose GreenGeeks as my hosting provider.

There are lots of ways to have a web imprint, but the way to have the most control is to buy your own domain. But how do you choose the best for you?

Platform

The first thing you’ll be asked to do after choosing a host if to register a domain. Depending on the host you choose, the domain usually comes free (although registering more than one will start to cost). I already knew that, as an author website, my name was easiest. That’s how I ended up with the blindingly genius craiggusmann.com.

I didn’t need to put a ton of thought into my domain name because I wasn’t interested in being clever (if clever is a possibility for me, anyway…), but it was in the back of my mind that a domain should be a couplea things:

  • Descriptive: It should give you some sense of what the site is about. Notawriter.com might be self-deprecating and clever, but it’s also misleading and might turn readers away.
  • Easy to remember: I didn’t want a URL that people couldn’t remember if they didn’t bookmark it or, perhaps worse, misspelled and ended up elsewhere.

Aside from hosting provider, the most important consideration you’ll make is what platform to use in building your site. Again, there are a lot of options. Personally, I only looked at the two big ones: Squarespace and WordPress.

WordPress comes in two flavors: WordPress.com and WordPress.org. I spent far too much time being confused about which was which, but hopefully you’re smarter than me. Here’s the difference:

  • .com = hosted on WordPress servers for you. Any URL you create will have .wordpress.com at the end of it. So, if I had used WordPress.com to build this site you’d be reading craiggusmann.wordpress.com right now.
  • .org = hosted on your choice of servers. You own the domain, then, and can choose to do what you want with it.

I think it’s clear which I chose.

To a layman like me, the differences between Squarespace and WordPress weren’t chasm-like. There are major differences, especially if you’re more of a techie, but on the most basic level they’re both drag-and-drop site builders. There were two reasons I chose WordPress over Squarespace:

  1. WordPress is used by a significant chunk of the internet, and by a majority of authors that I looked into while researching what my site might look like. That gives it pedigree, expectation, and tells me that the service is here to stay.
  2. After doing a free trial of Squarespace, I didn’t feel like I had enough control to do what I wanted. WordPress isn’t perfect by any means (more on that in a later post), but I felt like there were more templates and more control over how to use them with WordPress. I’m also always looking toward the future, and thought I might get more technical as time goes on, in which case WordPress provides more tools for customization.

I should stop here to say that these are just my choices for what I thought worked best for me. Everyone should do their own research and test runs to find what suits them.

After deciding on a platform you start a site by choosing a template and customizing it. I first looked at the big list of templates, scrolling through each one that looked interesting. Most are designed to meet specific goals. A website for a lawyer serves a different purpose than one that sells artwork, which serves a different purpose than someone who just needs a site to show off their portfolio. Each template is tailored to these needs.

After taking far too much time to figure this out, I searched for different variations of “writing” and “author” templates, ultimately narrowing my choices down to three. Of those, I chose the one (with help from my wife cuz, c’mon) that most closely matched the look I had in my head.

I’ve mentioned money a few times in this post. It’s true that you have to pay for server space and, in some cases, buy your domain (or rather, it’s more like lease your domain as there are yearly fees). For me, and possibly for you fellow first-time website guru, the costs aren’t much. In total, I only paid for hosting (again, the domain was free for this year at least). Through GreenGeeks I paid for three years of hosting at an average of $39 per year. And that’s it, right now. After those three years the costs are likely to skyrocket, but for what I’m trying to do now I’m ok with that. In short, for a beginner like me the costs weren’t prohibitive.

Unless you assign a monetary value to your time. That’s a very different prospect, as you’ll find when you start generating content for your website.

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